Crowdsourcing App for Responsible Production in Africa (CARPA): Promoting Decent Work with Innovative Accountability Technology in DR Congo, Mali, & South Africa


Firms are under increasing pressure to ensure sustainable, responsible production in their supply chains. This is difficult, however, in supply chains extending to low and middle income countries (LMICs) lacking infrastructure and institutions for accountability and transparency, particularly in post-conflict zones in Africa. Lack of transparency about labour abuses and environmental damages has led some firms to cease purchases from the region. With an interdisciplinary partnership of local NGOs and universities in DRC, Mali, and South Africa, this project aims to generate new evidence-based knowledge to improve transparency about business impacts on responsible production. Co-creating a smartphone application (“App”), we will use crowdsourcing methods to obtain reports of negative social and environmental business impacts in these regions, and follow them over time to understand access to justice and whether and how remediation of such impacts occurs. Data integration and visualization methods will identify patterns in order to provide context and clarity about business impacts on sustainability over time. A website will be developed to provide ongoing public access to this data, including a mapping function pinpointing impact locations.
This project aims to:
1) improve vigilance for sustainability in LMICs by promoting reporting and remediation of negative corporate social and environmental impacts;
2) increase transparency for business and its stakeholders by providing public access to benchmarking data; 3) provide a forum for stakeholders and corporations to improve their dialogue to resolve sustainability issues; and
4) provide real-time empirical evidence permitting academics, practitioners and policymakers to systematically analyse progress in sustainable development.


Project number

W 07.303.105

Main applicant

Prof. M.K. Westermann-Behaylo

Affiliated with

Universiteit van Amsterdam, Faculteit Economie en Bedrijfskunde, Amsterdam Business School

Team members

A.H.J. Baart, Dr. F. Lenfant


01/02/2018 to 31/12/2021