Contact point complaints

NWO has established a contact point for candidates' criticisms or complaints concerning the operation or result of procedures for the Innovational Research Incentives Scheme. Criticisms may concern either NWO or the universities or institutes and must be submitted in writing, preferably by e-mail (meldpunt@nwo.nl).

They will be dealt with by a member of staff who is not directly involved in the procedures. The contact point has no formal powers to intervene, but can mediate on behalf of candidates if asked to do so. In addition, it collects information on the implementation of the Innovational Research Incentives Scheme for use in the evaluation of the programme.